The Saudia Surabaya Office in Indonesia is a helpful resource for tourists seeking accurate information and flight support. It assists passengers with various airline services, including ticket booking, flight information, reservation changes, baggage policy, and other travel services. If you are making new travel plans, need help with existing bookings, or want airline information, you can get support at the office. The office also provides information on working hours, contacts, ticket changes, and other travel needs. This guide will help you learn everything you need to know about the Saudia help office.
Everything You Need to Know About the Saudia Surabaya Office
If you still have questions, why wait? Connect to the Saudia Surabaya Office now.
Here is all the key information you need while you connect with them!
| Saudia Surabaya Office | JQGV+498, Segoro Tambak, Segorotambak, Kec. Sedati, Kabupaten Sidoarjo, Jawa Timur 61253, Indonesia |
| Offical Website | https://www.saudia.com/ |
| Toll-free numbers | 920022222 |
| Working Days | Sunday to Thursday, and is closed on Fridays, Saturdays, and public holidays. |
| Operating Hours | 9:00 AM to 5:30 PM |
| Wikipedia | https://en.wikipedia.org/wiki/Saudia |
Essential Facts About Saudia at the Airport
The table below contains the contact information for Saudia at the Surabaya Airport.
| Airport Name | Juanda Airport Surabaya |
| Airport Address | JQGV+498, Segoro Tambak, Segorotambak, Kec. Sedati, Kabupaten Sidoarjo, Jawa Timur 61253, Indonesia |
| Contact Details | N/A |
Map Location of the Saudia Office
The map below will help you find the Saudia Surabaya Office and explore the area conveniently.
Services Handled By the Saudia Surabaya Office
The office provides a range of convenient services to support you on your journey as a traveler.
- Reservation Changes & Upgrades: Modify your current reservation or consider upgrading options based on the terms of your ticket and fare requirements.
- Check-in Online: Make your trip easier with online check-in services, choose your seats, and collect your boarding pass, subject to your flight and reservation requirements.
- Flight Information: Find out more about your flight schedule from our updated flight departure and arrival information.
- Airport Check-in & Boarding Time: Learn how much time you should allow at the airport and what you need for check-in and boarding.
- Cabin Upgrading Services: Explore cabin upgrade opportunities and enjoy better service and comfort when traveling.
| Booking assistance | Help with rescheduling your booking | Flight cancelation |
| Seat selection | Unaccompanied minor service | In-flight assistance |
| Name correction | Valet parking | Meet and greet |
| In-flight meals | Wheelchair assistance | Special assistance |
| Wi-fi services | Visa assistance | Parking details |
How to Reach Out to the Saudia Surabaya Office
Passengers can easily contact the Saudia Surabaya Office. Passengers can access the office information below.
- Contact the Office Staff: For help with all your concerns regarding your journey, including flight reservations and more, contact Saudia customer service at 920022222.
- Visit the Office: Passengers can visit the Saudia Surabaya Office at JQGV+498, Segoro Tambak, Segorotambak, Kec. Sedati, Kabupaten Sidoarjo, Jawa Timur 61253, Indonesia for assistance with flight bookings, ticket cancellations, reservations, and more.
Check Out the Fleet of Saudia
You can check out Saudia’s current fleet and plan accordingly.
- Airbus A320-314
- Airbus A321
- Airbus A330-343
- Boeing B777-368ER
- Boeing B787
A Closer Look at the Saudia Main Office
If you have complex questions and want answers from the higher authority, you can also contact the head office staff. Here are all the key details regarding the Saudia Headquarter office.
| Saudia Head Office Location | Al-Rawdah District / Al Khalidiyyah District (Saudia City), Jeddah 23421, Kingdom of Saudi Arabia |
| Operating Hours | 1-800-472-8342 |
Conclusion
A call or visit to the Saudia Surabaya Office in Indonesia can quickly resolve travel-related issues, ensuring the gate is the last place any problem arises. If you can’t visit the office, your next best option is to call the airline’s customer service helpline or check its official website.
Frequently Asked Questions
Where is the Saudia Surabaya Office located?
You can visit the office at JQGV+498, Segoro Tambak, Segorotambak, Kec. Sedati, Kabupaten Sidoarjo, Jawa Timur 61253, Indonesia.
What are the working hours of the regional Office?
The working hours of the regional office is from Sunday to Thursday, 9:00 AM to 5:30 PM, and is closed on Fridays, Saturdays, and public holidays..
Can I contact the Saudia customer care staff?
Yes, you can contact the customer care staff by dialing the 920022222.
Is a meal included in the Saudia flights?
Yes, meals are included in the Saudia tickets, but this depends on the customer’s fare options.
Can I get assistance related to the special services?
Yes, the office representatives are available to guide you through the special services.ed for booking, add-ons, refunds, upgrades, or flight cancellations.